Michael Greer is a Software Engineer with over 7 years of experience in the computer software industry, Michael’s engineering and business background have served him well as Head of Platforms & Cloud Infrastructure at Soda. A real-world problem-solver, Michael is always abreast of innovations in his field, if not at their forefront, focused on integrating technical solutions with business goals.


AI Trends Shaping the Future of Telecommunications

Within the realm of subsea cable provision, AI stands as a transformative force driving profound changes in network management, service delivery, and customer experiences.

AI-driven network optimisation and automation are spearheading the transformation of telco infrastructure specific to subsea cables. Utilising machine learning algorithms, providers like SUBCO can analyse vast troves of data from various operating systems to correlate and, ultimately, anticipate and mitigate potential issues unique to operating in such complex environments.

Predictive analytics, powered by AI, are crucial for proactively identifying potential equipment failures and network congestion in subsea environments. By analysing historical and real-time data specific to these conditions, AI algorithms can predict maintenance needs, enabling preventive actions to avoid service interruptions and minimise customer impact, thus ensuring continuous transoceanic connectivity.

Additionally, AI tools can effectively analyse and correlate multiple data streams, enhancing detection of subtle issues and bolstering Network Operations Centre (NOC) engineers’ ability to perform real-time analysis and proactive alerting.

Furthermore, AI-powered chatbots and virtual assistants, equipped with natural language processing capabilities tailored to the telecommunications industry, deliver real-time responses to customer queries specific to subsea cable connectivity, providing insights into network performance, maintenance schedules, and troubleshooting tips.

In terms of cybersecurity, AI assumes a critical role in bolstering network security and fraud detection amidst the proliferation of cyber threats targeting subsea cables. AI algorithms scrutinise network traffic patterns, flag anomalies, and identify potential security breaches in real-time, fortifying defences against cyberattacks targeting critical underwater infrastructure.

As the telecommunications industry increasingly adopts AI-powered solutions, we stand on the brink of transformative growth, innovation, and competitive advantage in a rapidly digitizing world.

By strategically investing in AI, we can harness its vast potential to enhance human effectiveness, opening unprecedented opportunities for progress and differentiation.


    Michael GreerHead of Platforms & Cloud Infrastructure at Soda